Galaxy Fit 2 compatibility

[thebrighton]

Can't find an answer so here goes. I have a fit 2 which works fine on my old Moto G6 play. However my wife and son have just both received a fit 2 and both have new Moto E20's which fulfill the minimum Android 5 and 1.5GB requirements yet the app says they are not compatible. Suggestions or have we just wasted money buying 2 Fit 2's?

edit: actually the app doesn't even appear in Playstore. I only found out the phones weren't compatible by tracking down the app via the Samsung website. However the various plug ins are compatible.

[thebrighton]

How active is this forum? Looking back through previous questions over the last couple of years there is a distinct lack of any answers.

[thebrighton]

Cheers for the reply but I returned them, got a refund and now have 2 far better ones from a competitor.