Galaxy Buds2 Pro not auto-switching between devices

[Jamze]

This used to work great. Watching video on a Tab S7, get a phone call on my S22U and the buds would switch when I answered the call, then switch back when I finished.

Now what happens is the ringtone comes through to the buds, but when I pick up, the call is on the phone microphone/earpiece and the video continues to play in my earbuds.

The same if listening to music or podcasts on the phone. Get a phone call, pick up, phone call ends up on the phone and music keeps playing in earbuds.

I've also noticed if I start a phone call on the earbuds, after a short time it drops and goes back to the phone.

So my earbuds aren't very useful. All this used to work perfectly a few months ago.

[-Robot-]

Have you rest you headset just in case you accidentally made a change? Or it just needs a reset

[Jamze]

I'm starting to reset everything now see if it helps. Started with forgetting the earbuds and repairing. Then I'll try reset, clearing caches etc.

[-Robot- · Accepted solution]

Try reset just the ear buds for now

[Jamze]

Earbud reset did improve things. It still refuses to switch now and again, but not every time now

[OrlGut]

I have this issue, in which I have a GB2 Pro 360, a Tab S7 FE and a Buds 2Pro, and although I'm connected to my Samsung account on both the tablet and the laptop, the buds 2pro does not auto-switch between them whenever I change the audio source (auto-switch is enabled in both the tablet and the laptop). I was even considering buying a Galaxy 23+, to have the complete ecosystem, but with no auto-switch, the ecosystem makes no sense to me.

[Jamze]

For me, I think the Book2 Pro 360 is causing some of the issues. When you wake it up it seems to pull the Buds connection to the laptop, interrupting whatever I was doing. I've now unpaired from the laptop, Buds seem more reliable between the phone and tablet. Shame, 'cos auto-switch would be neat if it worked across everything.

[OrlGut]

If it worked across everything, that would be great, but I can't find a proper answer to that. I've seen some people saying it works, but I have the impression I've seen more people saying it doesn't. If that's the case, instead of buying a S23+, it would be cheaper to keep my current smartphone (which is still working great) and buy a Sony wf-1000xm4.