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Original topic:

Galaxy buds plus

(Topic created on: 09/09/20 14:18)
goldenrelya
First Poster
Options
Wearables
Hi
I can't set up on my galaxy wearable app the ambient sound option. Can someone help me?

image


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16 REPLIES 16
NICOAK47
Apprentice
Options
Wearables
you need to have your buds connected to put ambient mode on plus you have 3 options which you perfer but you can extend ambient mode to 4 throw advance
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goldenrelya
First Poster
Options
Wearables
my buds are connected as I can speak through them
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goldenrelya
First Poster
Options
Wearables
As u can see they are connected but no chance to select ,turn on the ambient sound
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GreyMatter
Voyager
Options
Wearables
check to ensure your earbuds have the latest firmware
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goldenrelya
First Poster
Options
Wearables
how can I check?
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DannyT
Moderator
Moderator
Options
Wearables

To check the firmware head to the Wearables App and then About Galaxy Wearable or About Samsung Gear app. Then, tap Update.

 



 


Welcome to the Community!

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goldenrelya
First Poster
Options
Wearables
it has the latest firmware
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DannyT
Moderator
Moderator
Options
Wearables

Try resetting the Buds: Open the Galaxy Wearables app > About Earbuds > Reset Earbuds. 

 



 


Welcome to the Community!

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goldenrelya
First Poster
Options
Wearables
can't restart either
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