Dr raed
First Poster
03-05-2021 02:25 PM
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its frozen here and i connected to the chager more than 3 seconds and zero response
Please help
thanks in advance 🙏😘
1 REPLY 1
TessM
Mastermind
03-05-2021 02:34 PM
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Hey @Dr raed ,
can I ask what device are you trying to pair this with and if you have been using this before connected to this device?
If you are using a Samsung phone, go to Settings > Apps > Galaxy Wearable app > Storage > Clear data.
If the issue persists, make sure that the phone is running on the latest software version: Settings > Software update > "Download and install" and restart the phone before connecting it again.
