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Big issue with watch 5 not showing caller id with incoming calls

(Topic created on: 21-11-2023 12:47 PM)
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ashouhdy
Pioneer
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hello, am facing a big issue with my wifi enabled gw5 paired by bluetooth with s23u all at latest updates , the incoming calls not showing the id as before just the number,

i have hard reset the watch , deleted the wearable app and reinstalled , repaired the watch as new watch , gave all permissions , set the default phone app as default ,, contacts are shown on the watch normally ,, messages too..

but when i have an incoming call the name not shown , just a number ,, very frustrating ,, i would like to have a responce from samsung ASAP ...  how to fix this !!  my other mates watches are working fine with the same configurations !! only mine !! 

watch =  wearable OS 4.0     phone is  one ui 6

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43 REPLIES 43
Sunriset
Explorer
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A ramade all contacts,but still got issue when recieving whatsapp call

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abyghails
First Poster
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I have the same issue.. but i've fix it. The problem because language on your phone.. change your phone language to your country language. Because your country code not identified with the your phone language.. example my case, my country code +62 (indonesia) my contact number saving with +62 so it's not identified with english language, so i change my s23 ultra to indonesian language then i have fix the issues.. 

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bala9161
First Poster
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Guys i was facing this same issue for a year and i think I have finally found a legit solution for this, i have tested this even after the one UI watch 6 update and it still works.

 

First go to contacts->select a contact->Storage location->unlink the contact from WhatsApp and Voila ! All the WhatsApp call will show up even if you saved it with country codes.

I tried every solution that was available online but only this one only worked for me.Please try and let me know.

 

Peace !

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abyghails
First Poster
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This is to my phone or on my watch? because I'm looking for no storage location and unlink the contact 

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