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Original topic:

Videos won't load on YouTube

(Topic created on: 30-07-2022 10:42 AM)
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VortexPK
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I've had my Samsung Smart TVs for about 3 years now. Everything had been working perfectly fine until a week ago when suddenly YouTube videos stopped loading. The app itself works perfectly, I can see the previews of all the videos but the videos themselves don't load. There's just a blank gray screen whenever I click on a video and this problem is the same on all 3 of my TVs. I have already tried resetting the YouTube app, resetting Network Settings, factory resetting my TVs and nothing works. The app and the TVs are fully updated as well. This problem is exclusively with the YouTube app on Samsung TV. Please help me!

p.s. I browsed a few subreddits and google and found the same problem for others as well (but they faced this a few years ago):

https://www.reddit.com/r/youtube/comments/jg2tyb/youtube_videos_not_loading_on_samsung_smart_tv/

https://eu.community.samsung.com/t5/tv/youtube-not-playing-any-videos/td-p/1156339

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11 REPLIES 11
Matt Smart
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Btw YouTubeTV (different app) won’t play either now… 

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VortexPK
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That is unfortunate. I'm sure it'll start working for you after a few days like it did for me.

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