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Original topic:

Subtitle Dimming QN92A (2021)

(Topic created on: 26-11-2022 01:19 PM)
seeknfind
First Poster
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TV

There is a similar thread about the QN90A model, but it is marked is solved. The issue however remains very much unsolved and it should be noticed/addressed by Samsung staff.

Just bought a QE55QN92AA and it has this dimming/brightening issue on the bottom part of the screen, when the subtitles are displayed there. Very distracting and disappointing.

TV's current firmware is 2101.0, which is the same as the one listed at samsung website for this model. Meaning that updating/reinstalling should have no effect.

Could the forums' samsung staff please find out from tech department and inform us, paying customers, when the firmware update is due, and will this annoying glitch be fixed by the update? Also, do all the QN 2022 models also have this glitch, at least with factory firmware?

Thanks in advance!

1 REPLY 1
Jl27
Apprentice
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TV

There hasn't been a fix for two years almost. Return the TV if you still can. I wish I watched more than just 16:9 content during the return window.

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