29-07-2020 03:26 AM
Bought a $20,000 TV, the new QA85Q950TSWXXY and Sonos Arc. The audio drops out every 2 seconds, comes back for 2 seconds. End up having to disconnect it and use TV speakers.
This happens with any source from Live TV, Netflix app to external Bluray etc.
I have tried multiple HDMI cables from 2.1b, 8K etc etc --
I bought a Samsung Q70 soundbar -- same problem -- so now I think it is not the cable OR the Arc, it is a eARC problem with the TV.
The settings in the menu are all ridiculous, when you tell the TV you have a Atmos compatible device, there is no sound at all. When you disable it, it works.
This is literally the worst TV I have ever owned and it's meant to be the best. What have I done.
Waiting on firmware that will fix this.
04-12-2020 08:09 PM
Hi did you get a fix for the issue?
27-12-2020 11:31 AM
Mine (Q95T) costed a tenth of yours but shows the exact same problem. Sound dropping out every other second or so from my Sonos Arc.