29-10-2019 04:11 PM
I'm an app developer and needed a 2015 Tizen TV for testing. After talking to Samsung Seller Office (their app store), they agreed that I could get a UJ6200 model for testing.
Well after a month of attempting to buy one and getting orders canceled on Ebay, even got the wrong tv mailed to me once, I finally got one and the thing doesn't have Tizen.
The Samsung Seller Office basically says it should but that I need to contact Samsung Support. Samsung Support was unable to help though they agreed it should have Tizen based on the year, however I know some 2015 TVs don't have Tizen so that part isn't for sure.
Anyone have any idea what I can do about this? I really need to test some stuff on that TV.
This is where Samsung lists the model groups https://developer.samsung.com/tv/develop/specifications/tv-model-groups and you can see UJ6200 is a 15TV_STANDARD2
According to the Seller Office support, the TV is supposed to be 15TV_STANDARD2 but for some reason has the software of 15TV_ENTRY
I'm attaching TV pictures of the info of what it has.
Thanks.