16-03-2019 05:24 PM
I hope this is the right place to ask this.
My Samsung UE40ES7000 is struggling to keep connected to my wifi. When it disconnects, and I try to check the network status or anything to do with the wifi on it, it freezes and switches itself off and then on again. Sometimes I can get it connected but this is only very occasionally.
It can't be anything to do with with my wifi or the distance from my router as the Sky box is underneath it and is working fine. I have had the TV for about 8 years so maybe it's time to upgrade it. I hope someone can help.
Thanks in advance
Rach
16-03-2019 05:40 PM
18-03-2019 03:49 PM - last edited 18-03-2019 03:50 PM
I would agree with @SjorsK @rachk116 , You can try resets probably wired internet would likely be best for this model. 2.5 Years since new firmware but you could check you have the latest https://www.samsung.com/uk/support/model/UE40ES7000UXXU/
Obviously up to you and if it meets your purposes but a few changes in Tv technology over the last 8 years and so personally think it may be worthwhile upgrading (whilst cannot be certain problems tend to increase with sets of this age)
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