11-04-2019 09:32 PM
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Hello,
When I try to watch a VOD on my SIPTV, an mesagge show the tv
Error video...
Trying HTML5 Video Player...
Loading
and then black screen.
My TV is
model code: UN40H5103
software version: T-NT14MUABC-1080.3
Sub-micom version: T-NT14MAUSS-1001
I hope you can help me please.
Thanks in advanced.
Cristian C.
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- siptv
30-04-2020 11:27 AM
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Hello I have the same problem. Did you receive an answer?
LAURENT
30-04-2020 03:05 PM
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Hi @Lvp24111960 Just checking you have the latest update and have performed resets. However following some research users of IPTV have found that some of the older models due to the software being unable to play some of the current codecs. The model that @ccorrea14 mentioned seems to be a 2014 US model. Whilst Moderators/users can give general advice, this is the Uk/ Ireland community and members from further afield may be wish to visit their own community if seeking specilised support.
Others may have further advice , though you could check the IPTV forum https://iptv.community/forums/samsung
Just to point out that this being the UK/Ireland community and we are unable to offer specialised support to those further afield , other countries have their own communities.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
