I am having a hell of a time getting the Disney plus app to load on my Samsung 6 series 4K smart tv. We always have problems but they usually sort themselves out. This time when I load the app it’s not loading the pictures of the shows and movies so it’s just a gray background with blank icons everywhere. I need to fix this. I am able to search for the show I want and watch it that way but there’s gotta be a fix for this because this is ridiculous.
Hey, known issue, call the promotions team and log it. You'll get an email soon where your device has been registered. Try using chrome and Samsung browser.
