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Contact

(Topic created on: a week ago)
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Members_eVu1l0C
Student
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You are terrible to reach and things don't work proberly. 

Our tv is broken nearly 2 years old and we want to solve the problem. 

But whatever we try, we don't come through to Samsung. 

2 REPLIES 2
JAMES4578
Samsung Members Star ★★★
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Hi @Members_eVu1l0C Welcome to the Samsung community
Have you called on 0333 000 0333 and issue? There are also a varietry of contact options via Social Media and Live chat. https://x.com/SamsungHelpUK

https://www.facebook.com/share/1QbpnBo24n/
Sometimes though it is it is an AI chatbot when adviser not available. see more here https://www.samsung.com/uk/support/contact/
There is also a Troubleshooting and repair section via same link.
James4578.jpg
Piper123
Samsung Members Star ★★
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This is a customer to customer forum, not customer service.

Customer service can be reached by phone, chat and email.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.