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Cannot input digits to PIN

(Topic created on: 03-07-2019 08:45 PM)
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I have this problem too

advance512
Student
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Hi there,

I have q UE43MU7000 Samsung Smart TV from 2018. SmartHub apps do not load - they get stuck on "Loading..." message. I tried to reset the TV, or reset the SmartHub. Am required to enter a PIN, and get an on screen numeric keypad. Selecting numbers there does not input anything to the PIN 4 character boxes. Even using a classic remote with digits fails, as does an Android based virtual remote. I just cannot input any digits to the PIN, and so cannot reset the TV. What can I do?

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32 REPLIES 32
Geniusvaughn
First Poster
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This definitely works for me

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Mdogliank
First Poster
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Did you solve this? Exactly the same happened to me
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Simonrp
First Poster
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I had this problem as well. Did you ever figure it out?

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