03-07-2019 08:45 PM
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Hi there,
I have q UE43MU7000 Samsung Smart TV from 2018. SmartHub apps do not load - they get stuck on "Loading..." message. I tried to reset the TV, or reset the SmartHub. Am required to enter a PIN, and get an on screen numeric keypad. Selecting numbers there does not input anything to the PIN 4 character boxes. Even using a classic remote with digits fails, as does an Android based virtual remote. I just cannot input any digits to the PIN, and so cannot reset the TV. What can I do?
Solved! Go to Solution.
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02-01-2025 03:37 AM
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This definitely works for me
04-01-2025 04:35 PM
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21-05-2025 06:24 PM
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I had this problem as well. Did you ever figure it out?

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