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Cannot display art on frame tv

(Topic created on: 2 weeks ago)
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Johnduck
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Hello - is anyone having problems displaying art on the frame tv?  Mine was doing fine until yesterday.  Now when I select something (art) from my phone remote or off tv, my screen just goes black.  I've tried everything from powering tv on/off, along with making sure night mode isn't on.  I have yet to reset tv and not quite sure how to go about doing so yet.

TIA!

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wwwww
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Hello.

Can you please provide me with your TV's model code and software version?

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