I've noticed a problem with how my bluetooth earbuds interact with my 43" Serif TV, which I understand is fundamentally the same TV as Q60r and the Frame. Pairing/connecting poses no problems, and the sound is initially fine but after a few minutes the headset audio (Sony WF-1000XM3) starts to crackle and stutter, then the right earbud drops out. Occasionally it will come back online, but usually not.
Two things seem to remedy it temporarily: changing the channel over and back (if live tv) or pausing/resuming (if watching apps like NowTV/Netflix or the bluray player via HDMI). But after another 5-10 minutes the problem usually comes back.
This headset works perflectly with every other piece of harwdare I've tried (various mobiles, a Windows 10 laptop, a MacBook pro, a 2015 model iPad), so I'm guessing it's the TV that's the issue. The software on the headset and the TV is up to date - I even tried resetting the TV to see if an older firmware/software combo would work. No dice.
Has anyone else had a similar issue with the Serif or the related models? If so, did you manage to fix it?
Thanks in advance!
I've got a very similar problem with the QE43LS03T (Frame) TV and my Bowers and Wilkins PX7 bluetooth headphones. Same problem as described above - initial connection is good, then periodic stuttering, even though I'm in the same room of a very small house, literally 2 metres from the one connect box. As with CFSE15 above, these headphones don't present problems with any other bluetooth device. Disappointing - the TV is brand new. I wondered whether this was a poor range issue, because moving the one connect box from behind the TV did seem to improve the situation slightly. The only other thing I can think is that because the TV (and Internet Radio) are using the 2.4ghz band on the WiFi this may cause interference for Bluetooth, which uses the same frequency I think.