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Original topic:

2020 QLED T - Low sound volume via soundbar from built in apps

(Topic created on: 17/01/21 12:49)
Charltones
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I have a Q90T and a Yamaha YSP-2700 soundbar connected via HDMI ARC (not e-ARC).

 

Sound from external devices (PS4, Wii-U, TiVO) is 'as normal' with the soundbar - i.e. anything over 50% volume is deafening.

 

Sound from certain built-in applications - Netflix and Disney+ for instance - is very low indeed. Some titles I've turned up and reached 100% volume and _still_ barely been able to hear what is being said. I've never had this issue before with the soundbar. When this happens and I press home on the remote to navigate the TV settings menu the TV sounds are super loud!

 

There doesn't appear to be any setting I can adjust that affects this. The audio settings on the TV are set to 'output format: Auto' and 'auto volume: Off'

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