Chiudi

What are you looking for?

annulla
Visualizzazione dei risultati per 
Cerca invece 
Intendevi dire: 

The wireless MAC address is not available on my smart TV

(Argomento creato il giorno: 03-06-2021 12:45 AM)
882 Visualizzazioni

Anche io ho questo problema

Mahshid
Apprentice
Opzioni

I have a smart TV model UE50J6240AW

after resetting the factory settings, it is not possible to connect wirelessly to Wi-Fi and the Internet

20210603_003334.jpg

0 Likes
2 Risposte
Rohit
Samsung Members Star ★★
Opzioni

Maybe its defect.

Stars-Moderator-signature-800x200-2
BruceH
Community Manager
Opzioni

Hi @Mahshid,

 

Did you try connecting to a temporary mobile hotspot? And does it work when you plug in a LAN-cable?

 

If so, you could make an appointment for Remote Assistance: https://bit.ly/2OhhbuU

 

So my colleagues can reset the network settings. Let me know if this works for you 👍

rsz-846676