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Original topic:

Tab S7 Plus Gallery issues

(Topic created on: 02/03/21 21:45)
Easty
Helping Hand
Options
Tablets
So tonight I opened gallery on my Tab S7 Plus and go this :

image


image

Albums views ok but Stories is similar .
Wtf ! Anyone else got this ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Shazzkid
Explorer
Options
Tablets
Seems like its either having trouble loading the thumbnails, or generating new ones. Locate the folder containing the thumbnails and delete its contents, then open up the gallery again and let it generate them again.
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Easty
Helping Hand
Options
Tablets
Not sure how to do that
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Shazzkid
Explorer
Options
Tablets
No matter, it appears the thumbnail folder has been removed during a previous android update. It now seems to be incorporated in the cache file for the Gallery app.

To delete the cache, locate the gallery app, press and hold it until it gives you some options.
Depending on your version of android, one of the options may be "App Info", or there may be a little "i" in a circle, a sort of "info" symbol, seen in my attachment image.

In the info screen, scroll down and locate the "storage" section, and click it to open. At the bottom of the storage section, there will be 2 options, clear data, and clear cache. Click clear cache.

Screenshot_20210303-152436_Settings_53599.jpg

Screenshot_20210303-152412_One UI Home_53597.jpg

Screenshot_20210303-152455_Settings_53600.jpg

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Easty
Helping Hand
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Tablets
Hi , did that , made no difference, still the same , even restarted tablet ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Easty
Helping Hand
Options
Tablets
So I solved it ! Did a factory reset and set up as new device 🤬🤯
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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