Tab S3 battery drain

Fragglemoo · ‎12-01-2018

Something called Audioserver is draining my battery, any idea what it is and how I can stop it please? Thanks

BandOfBrothers · ‎13-01-2018

This could be attributed to a game etc.

Try putting the Tab in Safe Mode which will turn off all the downloaded apps and leaves the stock ones alone which can then help you see if its a rogue app.

If it goes away in Safe Mode then start re downloading one App at a time.

If it does not go away while in Safe Mode then Back Up and Factory Reset.

Still no joy ? Time to visit a Samsung service location or Samsung Experience Store who can run a diagnostic on the device.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Fragglemoo · ‎13-01-2018

I've only just has the tab and not had chance to put many apps on but I'll give that a go

thanks

BandOfBrothers · ‎13-01-2018

Ah Ok.

Check in your battery stats.

Also a battery will reach optimum output once it's been discharged and recharged a few times.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "