10-03-2024 10:05 AM
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12-06-2024 02:09 AM - last edited 12-06-2024 02:10 AM
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Thanks. Your screenshot strongly suggests that it's not an issue with Roblox, but a known multi-touch issue with the Samsung Tab A9+ that effects other apps besides Roblox.
And it's perfectly reasonable to assume that the most popular game in the world will work on a new device. Why would somebody assume otherwise? That would be stupid.
04-07-2024 03:14 PM
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15-07-2024 01:31 PM
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20-07-2024 03:28 AM
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Make sure you update the tablet. I bought the 8gb version for my daughter and couldn't see roblox in the store. After updating android version, I was able to download roblox and it runs great for my daughter.
20-07-2024 06:57 AM
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24-12-2024 11:15 PM
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Just found this thread after running into problems with installing Roblox on three Galaxy A9 tablets purchased in 2024. Good news is I was able to successfully install on all 3.
The main issue is that searching for "Roblox" in the Google App Store, does not show the game. I had to use the Google search bar to get to the install button.
Additionally at the install screen it says that Roblox is not compatible with this device. It wasn't a hard stop so I just installed anyway.
Two of the tablets have Parental Controls set up. Roblox is rated as a Teen Game so on the parental device I had to go to the Family Link app and make sure I allowed apps to be installed up to a Teen rating for both kids account. For some reason one kids account was default set to "up to 13" and the other was set to "teen" so the "up to 13" wouldn't work until I changed the setting.
Lastly if you are transferring a Roblox account from an old device to a new device, the Roblox account needs to log out of the old device before it can be transferred to the new device (be sure to have the Roblox account name / email and Roblox password on hand).
Just wanted to post to save a few hours of headache for anyone else on Christmas Eve, lol.

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