06-08-2020 12:35 PM
Hi all
My 2019 Tab A was working fine until latest Android update was installed
Now when I press the power button I dont get the option to "power off" the device
Has anyone else had this problem?
Is there another solution apart from a hard reset?
Best regards and stay safe
BT
10-08-2020 12:11 PM
Hi @bt965, are you not able to turn the tablet off at all? Can you press and hold the Power and Volume Down buttons until the tablet restarts, and see if this helps?