Solved: Keys not mapped properly on Samsung Keyboard Cover

[JetCanada]

Hello, posting this here because it took me a while to figure this out. These instructions work if you have the French Canada keyboard cover, but they should work if you replace French with your language.

The French keyboard cover was the only one offered for Canada, even for users who want English as their primary language. The key bindings differ from the ones printed on the keyboard cover. This is especially annoying if you want to use a "?" or "/" or a host of other special characters mapped to different keys than the symbols printed on them.

The physical keyboard layout is different from the onscreen keyboard, which explains why the keys are screwed up. Even Samsung support couldn't figure it out.

The following steps resolve this issue: In Settings --> General Management --> Samsung Keyboard settings

1. Languages and types: Add both Francais(CA) and English(CA) and set them to QWERTY (this allows you to use the French keyboard layout but have the input language set to English).
2.  Auto replace: English(CA)
3.  Suggest text corrections: English(CA)

These settings make the onscreen and keyboard cover behave properly. Use the "Lang" button on the cover to toggle between the English and French input languages.

[johnnyWadIII]

thanks for your post. Unfortunately I just got the new Tab S10+ and the Book Cover Slim with Ai key does not type the correct characters in most of the symbol keys with and without shift key held plus the shift-3 and shift-6 keys. I setup as per your instuctions but, no difference. 

This was the same problem I had with my Tab S6! What a pathetic company. Especially in Canada.

Any other suggestions would be appreciated. 

[ziom21]

It works. You have to click shift+spacebar and change physical keyblard language to french.

As in your input language on physical keyboard input language is french

Your auto correct is set to English CA

Yout text suggestions should be English CA

[Members_XcyuffZ]

This still doesn't work boss. I have the UK version of the keyboard. The shift+3 should be '£' but it inputs '#'. The shift+2 should be '"' but it inputs '@'.

Does anyone have a solution for this bs??

[Randy Millis]

The solution is split up across a couple of posts. Make sure that you've got everything set as indicated in the past and then use the alt key to get the third character on the keys. Once I did that and installed Canadian English, which was not installed the keyboard is working. Normally it appears in my testing if you really need more help, I can condense it all into one message and add some photos if that's helpful.

[Randy Millis]

Added Canadian French and Canadian English and put English as my preferred language in all of the areas where that is set and it is still working if you use the alt key to get the third character on each key  

[Randy Millis]

JetCanada's posts basically solved all of my issues. Once I installed Canadian English, set English as all my defaults, and then use the alt key to access the third character on any keys that contained more than one character or two characters.

[JetCanada]

The 3rd character printed on the right side of the key can be accessed by pressing "Alt Gr" + the key.  The shift key works normally and accesses the character printed on the top of the key or capitalization for letters. 

If you don't see the "Alt Gr" look on the right bottom side of the keyboard beside the "LANG" key.

Still, this is simply a poor design by Samsung and shouldn't be this painful.

[Randy Millis]

Yes, I totally agree. I was just replying to the last poster (I thought) to say that basically all the steps outlined across multiple posts you made worked very well for me with the addition of using the Alt Gr key. Now that it's working, I don't get to use her tablet anymore. I have to use my old iPad mini 4. 😉 Thanks for the follow up! My roommate is very happy that she can use her tablet now that she has time and it's functioning. I've actually considered getting one. They're really nice little tablet but I have unfortunately committed myself to an apple universe and not sure I want to switch over but it is a very nice device and pairs very well with her Samsung galaxy S 23FE I believe it is. 

[Moon15]

Hello there,

I found out that the keyboard it set to french (CA), when you select that then all the key mapping of symbols is corrected, all the letters stay the same so you can still write in english! also the symbols on the key in bottom right corner can be accessed through "Alt Gr" key

ex. this is the top symbol row starting from 1 to 0 [ !"/$%?&*() ]

[Moon15]

Hello there,

I found out that the keyboard it set to french (CA), when you select that then all the key mapping of symbols is corrected, all the letters stay the same so you can still write in english! also the symbols on the key in bottom right corner can be accessed through "Alt Gr" key

ex. this is the top symbol row starting from 1 to 0 [ !"/$%?&*() ]

[Moon15]

Hello there,

I found out that the keyboard it set to french (CA), when you select that then all the key mapping of symbols is corrected, all the letters stay the same so you can still write in english! also the symbols on the key in bottom right corner can be accessed through "Alt Gr" key

ex. this is the top symbol row starting from 1 to 0 [ !"/$%?&*() ]