20-09-2021 11:43 AM
Hello,
a few weeks ago I had a problem with the battery, the tablet was not charging as the battery temperature was too low, sent the tablet to the support and warranty team, I've received the tablet back last week. They changed the USB slot in the tablet, for a few days all been working fine however now when charging the tablet is not showing how long it will take (it was when received it and was fast charging as well), and also now when the battery is around 90% charged (not switched on the option about saving the battery) the tablet stops charging. Any ideas what can cause the issue and how to fix it? I don't know what to do, and I'm just fed up with contacting the Samsung team on and on... if the tablet is failed, I should get a replacement from Samsung...
20-09-2021 03:21 PM
hello,
that not sorting out my problem, as the tablet is still not charging
14-04-2022 10:45 PM