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Original topic:

Locked device

(Topic created on: 06-10-2021 08:36 PM)
Weeginger
First Poster
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Tablets

My daughter has locked her tablet and can't remember the login pattern.  I've tried running the battery down and re-booting into safe mode but this doesn't work either.  Any idea how I can gain access?  Thanks

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4 REPLIES 4
jimS10
Helping Hand
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Tablets
https://youtu.be/i31Fe0x3E7Y
Just YouTube have you tried that method Hopefully it might help in any sort of way
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xSteveuk
Hotshot
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Tablets
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pmel
Navigator
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Tablets
Findmymobile.samsung.com > login with account of device > select device > Unlock
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Weeginger
First Poster
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Tablets

Thanks all.  She disconnected it from the network to save battery so the remote unlock doesn't work - although it is handy to know about for my Samsung phone.

The recovery re-boot doesn't work either.  Not sure if it is user error but it switches off then automatically reboots to the pattern prompt every time

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