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Galaxy Tab A7 screen keeps locking

(Topic created on: 25-01-2022 09:17 AM)
21470 Views

I have this problem too

poppelina35
Student
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Hi I have a 2020 Galaxy Tab A7 and the screen keeps locking randomly. It can be instantly after unlocking the device or from a few seconds up to a few minutes after unlock. This happens whether I am touching the screen or not. It is not powering off, it's just locking the screen but makes the device unusable.

I've tried the following to resolve it but nothing has made any difference.

Removed case in case magnet affecting it.


Software is the most current version.

Screen time out function increased to max.

Opened in safe mode.

Soft reset.

Hard reset.

It's not worth paying for a repair but I would like to attempt a repair myself before replacing.

Any suggestions gratefully received.

12 REPLIES 12
Tomwhitehouse98
First Poster
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Mine too, have to remove it from the case to use it.  Very frustrating.   

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Sai Venkat
First Poster
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You can follow the following steps (Worked absolutely fine for my tab)

Open Settings -> Advanced features -> Accessories and turn off the automatic unlock and auto screen on and off options

 

Hope this helps as this helped me :smiling-face:

Bean2Lean
First Poster
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Your suggestion worked for galaxy tab a9+. Thank you!

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