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Original topic:

Data usage

(Topic created on: 06-01-2018 12:16 PM)
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Sandra51
Student
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I got a new Samsung tablet to go with my Samsung galaxy s5 neo and when I was setting it up, all my apps transferred to the tablet from my phone. Since then, I can't  use data while I'm out whereas I used to be able to use Facebook, WhatsApp,etc while out. I'm with Vodafone and even the app for that transferred to the tablet.  I would be grateful for any help with this issue as I just can't figure out what's gone wrong.

Thank you 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Is your tablet a WiFi only or WiFi and Cellular  ?

 

To clarify is it your Tab or phone at issue?

 

I was given a Samsung Tab for Xmas and all my apps etc from my Samsung Galaxy s8 downloaded onto the Tab after inputting my Samsung Account Info that uses Samsung Cloud. 

 

The apps I have on my s8 that I didn't want or need on my Tab I just deleted. 

 

My Tab is a WiFi only version and.connects to my Home Broadband WiFi ok. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sandra51
Student
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Hi. Thank you for your reply. Yesterday I had an online chat with a Vodafone advisor, who made me put all these details into my phone but today, my partner went on  the website and he found settings and fixed my phone. I was given wrote details from the advisor.

Thank you again.