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Tab S6 light suddenly my pattern lock key is not valid anymore

(Argomento creato il giorno: 15-01-2025 08:16 PM)
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Ellerf
Apprentice
Opzioni
Hello is there anybody that maybe canhelp me..I was watching a series on my Tab s6 light..I went outside to watch it there then suddenly my pattern lock key does not function anymore..I tried it too much that I went over the limit and now it's blocked permanently and written on the screen to contact the support center..please help...
Thanks in advance.



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1 Rispondere
Michele_P
Expert
Opzioni

Hi Ellerf, welcome to the Samsung Community.

Generally, even when an incorrect lock key is used, the screen stays blocked for a limited period of time, shown ad a downward timer. May I ask you to attach a screenshot of the current situation?

I'll wait for you.

Please note: if you are an italian customer, you can express yourself in italian: this is the Italian Samsung Community.

Have a nice day!

Michele_P
Samsung Community Expert
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