Ellerf
Apprentice
in data 15-01-2025 08:16 PM
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Hello is there anybody that maybe canhelp me..I was watching a series on my Tab s6 light..I went outside to watch it there then suddenly my pattern lock key does not function anymore..I tried it too much that I went over the limit and now it's blocked permanently and written on the screen to contact the support center..please help...
Thanks in advance.
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Michele_P
Expert
in data 16-01-2025 10:50 AM
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Hi Ellerf, welcome to the Samsung Community.
Generally, even when an incorrect lock key is used, the screen stays blocked for a limited period of time, shown ad a downward timer. May I ask you to attach a screenshot of the current situation?
I'll wait for you.
Please note: if you are an italian customer, you can express yourself in italian: this is the Italian Samsung Community.
Have a nice day!
