Tab S6 light suddenly my pattern lock key is not valid anymore

[Ellerf]

Hello is there anybody that maybe canhelp me..I was watching a series on my Tab s6 light..I went outside to watch it there then suddenly my pattern lock key does not function anymore..I tried it too much that I went over the limit and now it's blocked permanently and written on the screen to contact the support center..please help...

Thanks in advance.

[Michele_P]

Hi Ellerf, welcome to the Samsung Community.

Generally, even when an incorrect lock key is used, the screen stays blocked for a limited period of time, shown ad a downward timer. May I ask you to attach a screenshot of the current situation?

I'll wait for you.

Please note: if you are an italian customer, you can express yourself in italian: this is the Italian Samsung Community.

Have a nice day!