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Remove moisture detected or at least allow to override it.

(Topic created on: 27-10-2021 06:27 PM)
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Gussvontesse
Explorer
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Lots of Samsung devices come up with a " moisture detected alert" when connected to android auto. This has been happening to all my Samsung devices and I just wonder if Samsung could fix this. It drives me and I guess a lot of ppl mad to constantly having to deal with this issue. 
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2 REPLIES 2
MartynaK
Beta Moderator
Beta Moderator
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@Gussvontesse,

Please check the charging port for any foreign particles such as dust or water.

If it's clear, the best thing for you to do is to take your phone to one of our Samsung Support Centers so our engineers can take a look at what's triggering the message :hand-with-index-and-middle-fingers-crossed:.

Head to Samsung Members app > Support > Service Location, to find your nearest center.

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mariabroomfield
First Poster
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I have the same thing, it's random comes and goes it's not a physical problem but a software issue, it's very common and it needs to be sorted I have the s21 ultra it's the worst Samsung I have ever had
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