Soundbar Harman Kardon Q70r not connecting with Samsung Smartv

[FSeii]

Hi, I recently bought a soundbar Samsung Harman Kardon Q70r and it was well connected (WiFi) with my Samsung Smartv curve 49". For some reason, it got disconnected and there is no way of reconnecting it (already saw the setup options on TV but Soundbar is never visible in sound options. I even tried with HDMI cable). Soundbar is working as I could listem to the radio via TuneIn. Can someone help me to figure out how to fix it?

#samsung #onlinehelp

[Cristina_S]

Hi FSeii, welcome to the Samsung Italy Community! 

I ask you kindly tell me the TV model code. You can find it on the back of the TV panel 😉

See a specific error message? Have you tried to connect other devices to the TV?

Let us know, thanks 🙂

Nice day 🐠