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Smartthings- region

(Onderwerp aangemaakt op: 29-10-2021 02:24 PM)
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mrvorazan
Apprentice
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Hello, how can I change the region of smart things?

My account was originally created, when I lived in Russia, however I moved now permanently to the Netherlands. And I'm not happy to see messages, that some devices are not available in Russia, even though the home address is set up to NL.
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KevinW
Samsung Members Star ★
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Привет, @mrvorazan, а добро пожаловать в Нидерланды, и в Samsung Community!

(Always happy when I can show off that I've studied Russian for a little while :winking-face: )

I'm guessing on this page it'll still show your region being the Russian Federation. https://account.samsung.com/membership/contents/profile/profile-gate

I'm also guessing it won't let you edit it yourself, so you can file a 1:1 support ticket with Content and Service to have them change it for you: https://help.content.samsung.com/csweb/ticket/createQuestionTicket.do

Once changed, the changes should be reflected in SmartThings automatically. 


kevin-sig

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KevinW
Samsung Members Star ★
Opties

Привет, @mrvorazan, а добро пожаловать в Нидерланды, и в Samsung Community!

(Always happy when I can show off that I've studied Russian for a little while :winking-face: )

I'm guessing on this page it'll still show your region being the Russian Federation. https://account.samsung.com/membership/contents/profile/profile-gate

I'm also guessing it won't let you edit it yourself, so you can file a 1:1 support ticket with Content and Service to have them change it for you: https://help.content.samsung.com/csweb/ticket/createQuestionTicket.do

Once changed, the changes should be reflected in SmartThings automatically. 


kevin-sig