Smartthings automations can't keep connectivity with Galaxy smart tags

[Sebastienbo]

- Android Application version: 1.7.92.24 #Tag/Tracker smarttag+

 Since November 2022 the tags cannot control my lifxz automations anymore. It looks like the latest Samsung firmware update broke the functionality that allows the smarttag button to be used to start an automation. 

I can still start the automations manually from the application, but the tags seem to have less connectivity to the phone, when the phone is in standby (not actively in use) 

I suspect some recent Android power saving feature to be the cause (after a while it doesn't keep track of the tags in the vicinity and therefore requires time to reconnect to them before being able to start automations...) 

Can you investigate?

#smarttag #smartthings #connectivity #automations

[Patrick · Accepted solution]

Hello.

Please submit an error report with the Samsung Members > Support > Error reports. This way the developers can investigate and resolve it.