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bulb offer

(Topic created on: 07-08-2020 01:57 PM)
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pottsy1083
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Is anyone else having trouble claiming there bulb offer and if so is there away around it 
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4 REPLIES 4
Masser
Voyager
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what offer is this. I've missed it
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pottsy1083
First Poster
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its on samsung members
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STEPHIE-
Explorer
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I got an email with the code approx 5 weeks after registration  the email is titled "[YOURNAME], your bulb offer is ready" and from this address <no-reply@m1.email.samsung.com> so if you add this email to your contacts it usually prevents it going to spam.  I'm not sure if it makes any difference but may also be help if you use the same email address to register accounts with samsung and bulb.  The helpdesk for samsung smartthings have been very helpful with code issues and similar queries but at the moment with covid virus they are on limited staff so its taking longer to respond to queries and being patient is just part of it and i know how frustrating it is but the community pages on smartthings and bulb are full of people who know how to help with some things. 

 

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Anonymous User
Not applicable
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It can be found on wish, Amazon or eMAG