NOTICE: Regular Security Update for MagicINFO Server
MagicINFO Web Manual: https://docs.samsungvx.com/docs/dashboard.action
Date : 24/06/2025
Security Update Notification
We are writing to inform you about our latest scheduled security update for Samsung MagicINFO Server installations.
This update is part of our ongoing commitment to ensuring the security and optimal performance of our products.
Update Details
This routine security enhancement improves system protection and addresses potential optimization areas in MagicINFO Server.
Regular maintenance updates like this are essential to keeping your system secure and performing at its best.
Recommended Action
As part of our standard security practices, we strongly recommend all MagicINFO Server administrators:
- Update your MagicINFO Server installations at your earliest convenience
- Apply this latest security update
- Ensure your systems are regularly updated with the latest patches
Download Information
The security patch can be downloaded from our official website: Get Security update
How to Update your MagicINFO server version
Important Note:
Please note that all versions of MagicINFO V9 require the purchase and activation of a Maintenance License Service to maintain service support and access updates.
Failure to activate the license within the 60-day cooling period after installation will result in the server becoming inactive.
To avoid disruption, we strongly recommend purchasing and activating the Maintenance Service License at your earliest convenience.
Additionally, downgrading to an older version of the MagicINFO server is not possible.
Update Procedure:
Download the latest MagicINFO v9 software from the above link and execute it under MagicINFO Server.
Getting Samsung Tech Support for Server Update (Europe)
For support with your MagicINFO server update in Europe, please email the Samsung B2B Hub support team at b2bhub.eu@samsung.com.
Include the following details in your email
- Subject line: “MagicINFO Server Update Support”.
- A brief description of your server architecture.
- The current version of your MagicINFO server.
- Your contact information for follow-up.
Once we receive your email, our Technical Support Team will reach out to schedule a remote session at your convenience.
Additional Information
For more information, please visit our Security Updates page: https://security.samsungtv.com/securityUpdates
and for more information on the MagicINFO Maintenance Policy please visit:
MagicINFO Maintenance Service Policy - Samsung Community
If you have any questions or require assistance with implementing this patch, please do not hesitate to contact our technical support team.
