Hello @Msrkoszoid
Thanks for reaching out! 😊
Here are a few things you can try to fix or work around the problem:
- Check for Updates: Ensure that your Wiz app is updated to the latest version. Keeping the app updated can help resolve bugs and improve performance.
- Clear the app cache: Go to your device settings > Apps > WiZ > Storage > Clear cache, then restart your phone.
-Make sure everything's updated: Check for updates to your phone’s software.
- Check Device Storage: Ensure that your device has sufficient storage space available. Low storage can lead to app performance issues.
- Reinstall the App: If the problem persists, consider uninstalling and then reinstalling the Wiz app. This can help ensure that you have a fresh installation without any corrupted files.
Hi @Msrkoszoid.
In this case, I would recommend to report the issue through the Samsung Members app under Support > Error reports > Device Control, for further diagnostics, just include details about your phone model, firmware version, and steps you've tried. 😊
