Hello @MonkeyDLuffyOnePiece and may I extend a Warm Welcome to the Samsung Community Forum. 👋
In regards to contacting Samsung directly it depends on what region you reside in.
There is also the feedback section in your Samsung Members App, and we here on the forum maybe able to assist.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
