My personal experience with my Fold³ since owning the phone since Launch date has been on a whole a positive one.
The only issue I've had with the phone is the delamination of the internal factory fitted screen protector which can happen with any screen protector.
Indeed this has happened with quite a few owners phone's including one of my work colleagues.
I chose to peel it off and use the phone without a screen protector.
My choice but options to replace the protector are available via accessory companies such as Whitestone Dome etc, or via a Samsung Service Centre.
Tech can and will fail and there's always a chance of receiving a phone with issues out of the box even with the rigorous testing Samsung and other phone manufacturers perform.
This is known as a ' lemon '
This is also why Samsung provide a 14 day cooling off period [ my knowledge is Uk Based so please check your own regions Terms and Conditions ] if the phone displays issues out of the box or a person has buyers remorse and does not want the phone.
After this period the option is a repair.
My personal preference is to visit a Samsung Experience Store or Samsung Service Centre and not opt to send the phone away through a courier or postal system. I appreciate not everyone is near a Service Centre.
In some regions Samsung also provide a Doorstep Repair Service.
Reviews on any product or service can be a subjective topic as they can be based on the opinion / viewpoint from a person(s) who feel aggrieved and want to provide a negative impact. Again I appreciate people will and do recieve a poor support experience but what we don't see is balance provided from people who have received a good support experience as invariably people don't tend to sign up to forums or leave reviews to provide positive feedback.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
