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Samsung Care+

(Topic created on: 15-02-2025 01:37 AM)
195 Views
zebbe991
Explorer
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How do you change which card you pay the insurance with? I logged into Samsung Store and the Care+ website and I can't find how to change it anywhere.. I guess it automatically chooses the card I used to order my phone, but I want to choose a different card for monthly expenses 
16 REPLIES 16
2TC-sy67
Voyager
Options
What do you mean ،Care+?
2TC-sy67
Voyager
Options
You can go to google.com, then choose the Google icon that shows the first letter of your name, manage your Google account, payment, prepayment, manage payment methods, delete the insurance card you want, then enter the new card.
zebbe991
Explorer
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No, I mean Samsung Care+, Samsungs own insurance. I added it when I bought my phone from Samsungs website, so it doesn't have anything to do with my google account
2TC-sy67
Voyager
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There are several options to change the payment card, including Settings_ then clicking on the personal icon_ then your Samsung account_ then logging in to your Samsung account_ then Payments and benefits. Also by downloading the program Samsung wallet/Pay(watch)
zebbe991
Explorer
Options
That's the problem, I don't have any settings where I can change that when I log into to Samsungs website, or the app, or when I log into the Care+ website, there is no setting to change the card for Care+
2TC-sy67
Voyager
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I wanted to help but I don't understand what you mean.
zebbe991
Explorer
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It's okey, I have contacted support and waiting for response, thanks anyway!
JakeSully
Troubleshooter
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Have you tried checking your current samsung care here? https://www.samsungcareplus.com/
zebbe991
Explorer
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Yes, I don't have any options to change the card for monthy payments when I log in