10-07-2023 11:46 AM in
After registering a couple of A04s phones the Samsung registration page states:
"Additional services are limited for products not purchased in your current location. Please check for the country location of purchase"
What does this mean? What additional services are they referring to? I bought the phones in the UK (via Amazon).
10-07-2023 03:21 PM in
10-07-2023 04:19 PM in
So, the phones presumably were originally sourced by the seller outside the UK.
11-07-2023 05:54 AM in
Yes @Rob99uk some resellers source what's known as grey imports.
You can normally tell by looking for the csc of the phone.
It's found in About Phone and is the last 3 alphabetical letters in Software Information > Service Provider Software Information.
Mine is EUX.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-07-2023 10:53 AM in
Thanks. Just checked and last three characters are ECT.
Full code (2 lines) is
SAOMC_SM-A047F_OJM_ECT_13_0001
ECT/ECT,ECT/AFR/ECT
13-07-2023 05:45 PM in
Thanks for the confirmation. I contacted the seller and have now returned both phones and will source them again from a "legit" UK supplier (e.g. Currys)