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getting artifacts. I need to poweroff my monitor to get rid of then. Is it normal? Monitor LC34G55TWWLXZD

(Topic created on: 26-12-2023 11:25 AM)
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Alan_Aguinaga
First Poster
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Hi people.  I have a monitor Samsung Monitor  model LC34G55TWWLXZD. I was using it without poweroff for about 4 days and it started to show some glitches and horizontal garbage lines. 

I rebooted it and it shows same behavior in VGA BIOS loading, EFI menu, Linux, Windows 10 and so on. 

It stopped with this behavior when I did a power off cycle. 

Is that normal? Is that a know problem with this monitor? It has only 1 mouth of usage. 

What is your experience using this monitor? 

 

 
2 REPLIES 2
Daniel-M
Moderator
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Hi @Alan_Aguinaga!

This is not normal. We hope it is only a temporary error. Should the problem recur, we recommend that you try updating the firmware to the latest version if you have not already done so. I am attaching the latest version here.

/Daniel
Katsumo
First Poster
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I also encountered the same problem. The firmware update did not help, the warranty expired 2 months ago. Turning on/off freesync helps.