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Direct messages

(Topic created on: 21-02-2024 02:08 PM)
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Ratteb
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Does anyone know how the direct messages feature work. I have a couple of ongoing direct messages but the app says there are none.
6 REPLIES 6
2TC-sy67
Navigator
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Öppna applikationen Samsung Members - Klicka på Community - Klicka på profilbilden, ikonen och namnet, Direct massage - Längst ner på skärmen finns en blå skuggad penna, klicka och välj direktmeddelandet, meddelandet kommer att vara synligt för alla
Ratteb
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Men det är för att skapa ett nytt. Jag pratar om de gamla, de fortfarande syns inte.
JakeSully
Helping Hand
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I also reported this, since I'm also having empty PM/DM messages list on members app. It works fine if you visit maim website forum there you can read the messages.
Emmi S
Community Manager
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I see, I noticed too that it works fine to see sent messages if you visit the community on samsung.com, but not in the Members app. I will take this further within Samsung!

/Emmi
Ratteb
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Thanks! I thought it was a problem on my end.
Emmi S
Community Manager
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No seems like its an app issue, I hope it can be fixed soon. Meanwhile we need to use the .com version to see sent messages 😁

/Emmi