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Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage

(Topic created on: 05-10-2021 11:52 AM)
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ElinH
Troubleshooter
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Here's a thread for questions regarding the Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage. We've also published a Newsroom article on the updates.

 


// ElinH
31 REPLIES 31
WireWrangler
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The photos are backed up to your Microsoft OneDrive. They stopped backing up photos to Samsung cloud a while back.

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WireWrangler
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Lambort
Student
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Thank you. Found a way to down load.
Rosatorn
Journeyman
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Undrar jag med
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Rosatorn
Journeyman
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Aha nu såg jag svaret. Thanks :smiling-face:
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Emrique
Apprentice
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Dom l löste det
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bita47473
First Poster
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Hi it is unfortunately not possible for me to move my data from samsung cloud to onedrive. I have a galaxy s7. I have tried everything but I just dont have the option for this. When I click on get data I cannot select move to onedrive it just starts downloading immediately. I have tried everything but dont see the option for this anywhere. Thanks. Br/Bita
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sandahl
First Poster
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Hi!
 
I am using Google's photo gallery and sync videos and photos there. Do I need to worry that Samsung C will delete the cloud space. I don't want to pay for another cloud storage. How should I think? Do they mean any other data?
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WireWrangler
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@sandahl Google photos is also no longer free like it was. It now counts against your storage. 15GB or something like that are free but after that you'll need to buy more of start deleting things. Samsung basically just removed their internal photo/video storage  and said use a different service. They seem to be still backing up settings and whatnot.

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ricodex
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Ja
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