Can't log into SmartThings

[Phonton]

Hello!

Downloaded SmartThings today but when I try to log in, it says "browser not supported" and gives a list of compatible browsers. I use Firefox and it's on the list. So I tried a bunch of other browsers from the list but with the same result.

Does anyone else experience the same problem? Anyone have an idea of why this is happening? 🙄

[Patrik-L]

Hi

if you haven't already gotten Smartthings working, I have a few points you can go through

• Make sure the your default browser is Chrome. If the Default is set to a different browser type it could cause an issue.
• Make sure the you are not using a beta OS version on your phone. This can disrupt browser settings.
• Make sure the you  are not using any non-standard browser settings. Similar to the above, just want to make sure there is not a strange blocker. I'd also check for VPNs, web security, things like that.

/Patrik

[Toastmenot]

Hi Patrick, thank you for the suggestions. But all has been checked. I am using a poco m4 pro phone with miui. Could that cause the problem?

[Patrik-L]

Hi

Hard to say, but I'll look into this and see if we can find a solution.

/Patrik

[Sra1reddys]

1.Fresh Install of SmartTgings 

2. Disabled My Adguard VPN

3. Another Fresh Install without Security Tinkering Browers Edge,Opera,Samsung, Even Chrome safe settings..

4. My Mobile IQOO 12.

5. Before It Worked with Fresh Installed Edge or Samsung Browser ( Adguard off)

6. This time I tried everything even Network Change (Wifi/5G) But No Use.

7. Real Problem Is Samsung Only Tests their Apps in Only Samsung Mobiles Unlike other App Developers,

Simple Login Page Cant Opening in this AI era..

[MW34]

I ma using a Poco X6 Pro and I am having a similar problem. At the password page I enter my password and the screen flashes white for a millisecond and goes right back to the password page. Would really like to find a solution to this issue.