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Unable to receive phone calls or text network blocked

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Apprentice

Since the last update my phoned stopped receiving  calls and messages I phoned my sim provider who told me some thing was blocking signal advised me to change network settings to 2g until it was cleared  this worked ....however I am still waiting  for it to clear a few people have said its due to the last update please can any one advise   

2 REPLIES 2
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Beta Moderator
Beta Moderator

Hey @kas 

 

That is certainly odd :thinking-face:

Please enable regular settings, try to receive a call and then switch back to 2G. Right after that share an error report with us using Beta Feedback option in Samsung Members app! 

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hi thank you yes i do try every morning but nothing changes i have just tried again 8.30 am and sent feed back

regards