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submitting an error report

(Topic created on: 09-12-2020 05:40 PM)
236 Views
GeorgeHoldsworth
First Poster
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I am, quite ironically, having an issue submitting error reports.

When i go to submit a report from the samsung members app it asks me to give permissions in settings. I have done this and nothing has changed, does anyone know a fix for this? 

Many thanks

Edit:
Restarting the phone did not work nor did clearing the cache but uninstalling Samsung Members and reinstalling it did fix the issue.

Thanks 
3 REPLIES 3
Brunswick
Pathfinder
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Restart your phone 👀
Intratech
Voyager
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Sorry for laughing but this is hilarious. Imagine we can't submit bug reports because the member's app has a bug. 🤣🤣
MartynaK
Beta Moderator
Beta Moderator
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@GeorgeHoldsworth,

 

Please clear cache of the Samsung Members app or reinstall the app if necessary. 

I hope this will help! :hand-with-index-and-middle-fingers-crossed: