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Original topic:

SmartFaceService battery drain

(Topic created on: 25-10-2020 07:56 PM)
Dyceman
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anyone know what this is and are you having aimilar issues? Can only see it in the battery tracker from galaxy labs.

I assumed it was the keep screen on while viewing it, but not sure it's that.

Anyoane know more about it?

image


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Dyceman
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Seems it's been crazy over the last 7 days as well Screenshot_20201025-195808_Battery Tracker.jpg
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masterzoin
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I suggest you report it in error reports and send logs they might explain what it is. also I have notice about battery drainage I have done a error report about it.
MartynaK
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@Dyceman,

 

This might be either the Smart Stay feature enabled or Face unlock (so the device might think you want to try to unlock it, scans for your face, but finds nothing and something might constantly trigger this leading to an increased battery drain). As @masterzoin suggested it is best to let our development team take a look at it by analyzing the log files from the Error report that you can send via Samsung Members app :hand-with-index-and-middle-fingers-crossed:.

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