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Sd card lost ringtones and alarms

Pathfinder

Just found that the ringtone and alarm folder on my sd card has had all the files removed since I updated to beta 2 of one ui. 

5 REPLIES 5
Helping Hand

Have you tried looking via another file explorer to double check it isn't an app issue

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders

Yep found they have all moved into a folder called removable disk and left the empty directory behind on the root of the sd card

Brilliant news glad you found them

On my S10+ powered by Android 10 improved by One UI 2.0,
Ben Ginders

I use to have the most used ringtones and alarms in the ringtone and alarm folders on the phone but there dose not appear to be any folders called ringtone or alarm on the phone internal storage now

Hey @Starone 

 

I am glad you have found your files!

Still it might be a good idea to share an error report via Beta Feedback option in Samsung Members.

 

And as always, thanks for helping out with that case @BenGinders :thumbs-up-sign-emoji-modifier-fitzpatrick-type: