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screen none response when using some apps like you tube music

(Topic created on: 31-10-2020 04:45 PM)
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Gav4b
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Has anyone noticed your screen becomes none response when using some apps like you tube music and so on i have to press the power button to turn the screen off then it works again 
9 REPLIES 9
LucaFrancesco89
First Poster
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Yes I have noticed this too! It's a first for me 😕
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Paulmimi
Navigator
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yes, especially on Gmail!
Dean
First Poster
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I was getting this a lot with Google apps before the beta. reported it lots. no response from Samsung
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deadmalc
Explorer
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yeah, submit feedback. I get it on amazon app.
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EdwinJ
Pioneer
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Gav4b , in betas this is caused due to the user not restarting their phone regularly. restarting our phones have loads of benefits such as clearly ram, clears cache and helps the storage drives to work properly and effectively. all you got to do is go into settings and set auto restarts when your either at night sleeping or any day/time. This is how I solved this bug in this beta and doesn't lag no more.Screenshot_20201101-074205_Device care.jpg
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DavidHelp
First Poster
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screen keeps flashing and not connecting correct
hope l can go back to the old version that works because this has ruined my s20
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MartynaK
Beta Moderator
Beta Moderator
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@Gav4b,

 

Please, report this problem via the Members application, so that our developers can analyze the issue 😉.

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Gav4b
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Hi EdwinJ , i do restart my phone every day to every 2nd day i do still have this issue tho
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Gav4b
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i have done this more then once already thanks
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