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Back up from SD Card (S10e)

(Topic created on: 27-07-2022 11:07 AM)
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TimV
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Because I have a Yellowish since two days I reset my Samsungs S10e. Before the reset I made a backup on my SD Card. 

But when I wanted to restore my data from the SD Card I get the notification that the Samsung account which I'm using is not the same one which was used to make the backup. 

I tried to delete the account again, but this didn't resolve the issue.

Is there any possiblity that my data isn't lost!?! I'm desperate!

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