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Samsung - Why no update available?

(Topic created on: 09-12-2025 10:13 AM)
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WhatIsLife
Helping Hand
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Could someone from Samsung please respond?

Many of us have registered and joined the beta in UK and when checking for updates no updates showing as available. There are also many who seem to have had no issues at all

This is just frustrating when we are all ready to help with testing and reporting

Thanks
9 REPLIES 9
WhatIsLife
Helping Hand
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Just foe further info many of us have tried restarting phones, leave and rejoin beta. All the usual stuff and to no avail
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Iroberts99
Explorer
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That's odd, I was able to download the beta immediately using the members app
syedshah0777
Explorer
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Same here UK joined soon as it opened yet no update
Kalwantsidhu2024
Journeyman
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I am using Samsung S25 Ultra in the UK and I checked in the members beta section says there are no programs currently available I go to software update it says there your software is up to date the Samsung website says beta is now live in select regions including the UK but I don't know why I am receiving any beta update when I in the UK and I have got Samsung Galaxy S25 Ultra mobile phone when Will I receive the beta update as I am still waiting for the one Ui 8.5 beta to arrive on my mobile
nibor13
Journeyman
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Not for me either
lucasajorge
Explorer
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This issue seems to be affecting only base model users.
WhatIsLife
Helping Hand
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I agree, most reports seem to be coming from us on base model. Come on samsung just because we don't want a large slab in our pocket we still want to help
MartynaK
Beta Moderator
Beta Moderator
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@WhatIsLife,

Thank you for your patience! 👍 The issue has been resolved today, and beta access should now be available without any problems for users in the UK. You should be able to check for updates and participate in testing as expected 😊.

WhatIsLife
Helping Hand
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Thanks yes I got it few hours ago
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